Blue Coat SG210 Proxy Appliance BlueTouch Support
The
Blue Coat SG210 Proxy has been discontinued.
Current SG210 Proxy Customers: Although Blue Coat has discontinued the SG210 Proxy series, you can still purchase supports and renewals for your appliance. Supports for the SG210 Proxy series are listed below.
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
| Blue Coat Products | ||
|---|---|---|
| Blue Coat BlueTouch 24x7 Software Standard Support - 1 Year | ||
| Standard Support, 24X7 L1-L3 Software Only, 1 Year, SG210-5-PR | #SL131Y-SG210-5-PR |  |
| Standard Support, 24X7 L1-L3 Software Only, 1 Year, SG210-10-PR | #SL131Y-SG210-10-PR | |
| Standard Support, 24X7 L1-L3 Software Only, 1 Year, SG210-25-PR | #SL131Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7 Software Standard Support - 2 Year | ||
| Standard Support, 24X7 L1-L3 Software Only, 2 Year, SG210-5-PR | #SL132Y-SG210-5-PR | |
| Standard Support, 24X7 L1-L3 Software Only, 2 Year, SG210-10-PR | #SL132Y-SG210-10-PR | |
| Standard Support, 24X7 L1-L3 Software Only, 2 Year, SG210-25-PR | #SL132Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7 Software Standard Support - 3 Year | ||
| Standard Support, 24X7 L1-L3 Software Only, 3 Year, SG210-5-PR | #SL133Y-SG210-5-PR | |
| Standard Support, 24X7 L1-L3 Software Only, 3 Year, SG210-10-PR | #SL133Y-SG210-10-PR | |
| Standard Support, 24X7 L1-L3 Software Only, 3 Year, SG210-25-PR | #SL133Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support - 1 Year | ||
| 24X7X4, Standard Support, Hardware Only, 1 Year, SG210-5-PR | #H244S1Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware Only, 1 Year, SG210-10-PR | #H244S1Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware Only, 1 Year, SG210-25-PR | #H244S1Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support - 2 Year | ||
| 24X7X4, Standard Support, Hardware Only, 2 Year, SG210-5-PR | #H244S2Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware Only, 2 Year, SG210-10-PR | #H244S2Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware Only, 2 Year, SG210-25-PR | #H244S2Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support - 3 Year | ||
| 24X7X4, Standard Support, Hardware Only, 3 Year, SG210-5-PR | #H244S3Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware Only, 3 Year, SG210-10-PR | #H244S3Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware Only, 3 Year, SG210-25-PR | #H244S3Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical - 1 Year | ||
| 24X7X4, Standard Support, Hardware w/tech, 1 Year, SG210-5-PR | #H244TS1Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 1 Year, SG210-10-PR | #H244TS1Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 1 Year, SG210-25-PR | #H244TS1Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical - 2 Year | ||
| 24X7X4, Standard Support, Hardware w/tech, 2 Year, SG210-5-PR | #H244TS2Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 2 Year, SG210-10-PR | #H244TS2Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 2 Year, SG210-25-PR | #H244TS2Y-SG210-25-PR | |
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical - 3 Year | ||
| 24X7X4, Standard Support, Hardware w/tech, 3 Year, SG210-5-PR | #H244TS3Y-SG210-5-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 3 Year, SG210-10-PR | #H244TS3Y-SG210-10-PR | |
| 24X7X4, Standard Support, Hardware w/tech, 3 Year, SG210-25-PR | #H244TS3Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support - 1 Year | ||
| 9X5X4, Standard Support, Hardware Only, 1 Year, SG210-5-PR | #H954S1Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware Only, 1 Year, SG210-10-PR | #H954S1Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware Only, 1 Year, SG210-25-PR | #H954S1Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support - 2 Year | ||
| 9X5X4, Standard Support, Hardware Only, 2 Year, SG210-5-PR | #H954S2Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware Only, 2 Year, SG210-10-PR | #H954S2Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware Only, 2 Year, SG210-25-PR | #H954S2Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support - 3 Year | ||
| 9X5X4, Standard Support, Hardware Only, 3 Year, SG210-5-PR | #H954S3Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware Only, 3 Year, SG210-10-PR | #H954S3Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware Only, 3 Year, SG210-25-PR | #H954S3Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical - 1 Year | ||
| 9X5X4, Standard Support, Hardware w/tech, 1 Year, SG210-5-PR | #H954TS1Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 1 Year, SG210-10-PR | #H954TS1Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 1 Year, SG210-25-PR | #H954TS1Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical - 2 Year | ||
| 9X5X4, Standard Support, Hardware w/tech, 2 Year, SG210-5-PR | #H954TS2Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 2 Year, SG210-10-PR | #H954TS2Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 2 Year, SG210-25-PR | #H954TS2Y-SG210-25-PR | |
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical - 3 Year | ||
| 9X5X4, Standard Support, Hardware w/tech, 3 Year, SG210-5-PR | #H954TS3Y-SG210-5-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 3 Year, SG210-10-PR | #H954TS3Y-SG210-10-PR | |
| 9X5X4, Standard Support, Hardware w/tech, 3 Year, SG210-25-PR | #H954TS3Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support - 1 Year | ||
| Next Business Day, Standard Support, Hardware Only, 1 Year, SG210-5-PR | #HNBDS1Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware Only, 1 Year, SG210-10-PR | #HNBDS1Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware Only, 1 Year, SG210-25-PR | #HNBDS1Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support - 2 Year | ||
| Next Business Day, Standard Support, Hardware Only, 2 Year, SG210-5-PR | #HNBDS2Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware Only, 2 Year, SG210-10-PR | #HNBDS2Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware Only, 2 Year, SG210-25-PR | #HNBDS2Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support - 3 Year | ||
| Next Business Day, Standard Support, Hardware Only, 3 Year, SG210-5-PR | #HNBDS3Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware Only, 3 Year, SG210-10-PR | #HNBDS3Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware Only, 3 Year, SG210-25-PR | #HNBDS3Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical - 1 Year | ||
| Next Business Day, Standard Support, Hardware w/tech, 1 Year, SG210-5-PR | #HNBDTS1Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 1 Year, SG210-10-PR | #HNBDTS1Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 1 Year, SG210-25-PR | #HNBDTS1Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical - 2 Year | ||
| Next Business Day, Standard Support, Hardware w/tech, 2 Year, SG210-5-PR | #HNBDTS2Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 2 Year, SG210-10-PR | #HNBDTS2Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 2 Year, SG210-25-PR | #HNBDTS2Y-SG210-25-PR | |
| Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical - 3 Year | ||
| Next Business Day, Standard Support, Hardware w/tech, 3 Year, SG210-5-PR | #HNBDTS3Y-SG210-5-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 3 Year, SG210-10-PR | #HNBDTS3Y-SG210-10-PR | |
| Next Business Day, Standard Support, Hardware w/tech, 3 Year, SG210-25-PR | #HNBDTS3Y-SG210-25-PR | |
| Blue Coat BlueTouch Return to Factory Hardware Standard Support - 1 Year | ||
| Return to Factory, Standard Support, Hardware Only, 1 Year, SG210-5-PR | #HRTFS1Y-SG210-5-PR | |
| Return to Factory, Standard Support, Hardware Only, 1 Year, SG210-10-PR | #HRTFS1Y-SG210-10-PR | |
| Return to Factory, Standard Support, Hardware Only, 1 Year, SG210-25-PR | #HRTFS1Y-SG210-25-PR | |
| Blue Coat BlueTouch Return to Factory Hardware Standard Support - 2 Year | ||
| Return to Factory, Standard Support, Hardware Only, 2 Year, SG210-5-PR | #HRTFS2Y-SG210-5-PR | |
| Return to Factory, Standard Support, Hardware Only, 2 Year, SG210-10-PR | #HRTFS2Y-SG210-10-PR | |
| Return to Factory, Standard Support, Hardware Only, 2 Year, SG210-25-PR | #HRTFS2Y-SG210-25-PR | |
| Blue Coat BlueTouch Return to Factory Hardware Standard Support - 3 Year | ||
| Return to Factory, Standard Support, Hardware Only, 3 Year, SG210-5-PR | #HRTFS3Y-SG210-5-PR | |
| Return to Factory, Standard Support, Hardware Only, 3 Year, SG210-10-PR | #HRTFS3Y-SG210-10-PR | |
| Return to Factory, Standard Support, Hardware Only, 3 Year, SG210-25-PR | #HRTFS3Y-SG210-25-PR | |
| Blue Coat BlueTouch Same Day Ship Hardware Standard Support - 1 Year | ||
| Same Day Ship, Standard Support, Hardware Only, 1 Year, SG210-5-PR | #HSDSS1Y-SG210-5-PR | |
| Same Day Ship, Standard Support, Hardware Only, 1 Year, SG210-10-PR | #HSDSS1Y-SG210-10-PR | |
| Same Day Ship, Standard Support, Hardware Only, 1 Year, SG210-25-PR | #HSDSS1Y-SG210-25-PR | |
| Blue Coat BlueTouch Same Day Ship Hardware Standard Support - 2 Year | ||
| Same Day Ship, Standard Support, Hardware Only, 2 Year, SG210-5-PR | #HSDSS2Y-SG210-5-PR | |
| Same Day Ship, Standard Support, Hardware Only, 2 Year, SG210-10-PR | #HSDSS2Y-SG210-10-PR | |
| Same Day Ship, Standard Support, Hardware Only, 2 Year, SG210-25-PR | #HSDSS2Y-SG210-25-PR | |
| Blue Coat BlueTouch Same Day Ship Hardware Standard Support - 3 Year | ||
| Same Day Ship, Standard Support, Hardware Only, 3 Year, SG210-5-PR | #HSDSS3Y-SG210-5-PR | |
| Same Day Ship, Standard Support, Hardware Only, 3 Year, SG210-10-PR | #HSDSS3Y-SG210-10-PR | |
| Same Day Ship, Standard Support, Hardware Only, 3 Year, SG210-25-PR | #HSDSS3Y-SG210-25-PR | |
For SG210 Proxy Edition BlueTouch Support Renewals, please click here. |
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For other hardware options, upgrades and accessories, please click here. |
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