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Blue Coat PacketShaper 12000 BlueTouch Support

BlueTouch Support Service Options are a comprehensive set of service packages designed to meet your needs. All service options include the following:

Please Note: Next Business Day Delivery Hardware Support and 24x7x4 hardware Support are also available for purchase with an Onsite Blue Coat Technician - if you would like to purchase this option please request a quote.

PacketShaper 12000 (PS12000-L000M) 24x7 L1-3 Software Only Support
End Customer Support, 24x7 L1-3 Software Only, PS12000-L000M, 1 Year
#SL131Y-PS12000-L000M
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L000M, 3 Year
#SL133Y-PS12000-L000M
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L000M, 5 Year
#SL135Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) 24x7 L1-3 Software Only Support
End Customer Support, 24x7 L1-3 Software Only, PS12000-L500M, 1 Year
#SL131Y-PS12000-L500M
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L500M, 3 Year
#SL133Y-PS12000-L500M
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L500M, 5 Year
#SL135Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) 24x7 L1-3 Software Only Support
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 1 Year
#SL131Y-PS12000-L001G
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 3 Year
#SL133Y-PS12000-L001G
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 5 Year
#SL135Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) 24x7 L1-3 Software Only Support
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 1 Year
#SL131Y-PS12000-L001G
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 3 Year
#SL133Y-PS12000-L001G
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L001G, 5 Year
#SL135Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) 24x7 L1-3 Software Only Support
End Customer Support, 24x7 L1-3 Software Only, PS12000-L00NL, 1 Year
#SL131Y-PS12000-L00NL
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L00NL, 3 Year
#SL133Y-PS12000-L00NL
Please Call for Pricing!
End Customer Support, 24x7 L1-3 Software Only, PS12000-L00NL, 5 Year
#SL135Y-PS12000-L00NL
Please Call for Pricing!
PacketShaper 12000 (PS12000-L000M) Return To Factory Hardware Support
Return To Factory Hardware Support, PS12000-L000M, 1 Year
#HRTFS1Y-PS12000-L000M
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L000M, 3 Year
#HRTFS3Y-PS12000-L000M
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L000M, 5 Year
#HRTFS5Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) Return To Factory Hardware Support
Return To Factory Hardware Support, PS12000-L500M, 1 Year
#HRTFS1Y-PS12000-L500M
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L500M, 3 Year
#HRTFS3Y-PS12000-L500M
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L500M, 5 Year
#HRTFS5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) Return To Factory Hardware Support
Return To Factory Hardware Support, PS12000-L001G, 1 Year
#HRTFS1Y-PS12000-L001G
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L001G, 3 Year
#HRTFS3Y-PS12000-L001G
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L001G, 5 Year
#HRTFS5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) Return To Factory Hardware Support
Return To Factory Hardware Support, PS12000-L00NL, 1 Year
#HRTFS1Y-PS12000-L00NL
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L00NL, 3 Year
#HRTFS3Y-PS12000-L00NL
Please Call for Pricing!
Return To Factory Hardware Support, PS12000-L00NL, 5 Year
#HRTFS5Y-PS12000-L00NL
Please Call for Pricing!
PacketShaper 12000 (PS12000-L000M) Same Day Shipment Hardware Support
Same Day Shipment Hardware Support, PS12000-L000M, 1 Year
#HSDSS1Y-PS12000-L000M
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L000M, 3 Year
#HSDSS3Y-PS12000-L000M
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L000M, 5 Year
#HSDSS5Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) Same Day Shipment Hardware Support
Same Day Shipment Hardware Support, PS12000-L500M, 1 Year
#HSDSS1Y-PS12000-L500M
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L500M, 3 Year
#HSDSS3Y-PS12000-L500M
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L500M, 5 Year
#HSDSS5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) Same Day Shipment Hardware Support
Same Day Shipment Hardware Support, PS12000-L001G, 1 Year
#HSDSS1Y-PS12000-L001G
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L001G, 3 Year
#HSDSS3Y-PS12000-L001G
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L001G, 5 Year
#HSDSS5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) Same Day Shipment Hardware Support
Same Day Shipment Hardware Support, PS12000-L00NL, 1 Year
#HSDSS1Y-PS12000-L00NL
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L00NL, 3 Year
#HSDSS3Y-PS12000-L00NL
Please Call for Pricing!
Same Day Shipment Hardware Support, PS12000-L00NL, 5 Year
#HSDSS5Y-PS12000-L00NL
Please Call for Pricing!
PacketShaper 12000 (PS12000-L000M) Next Business Day Delivery Hardware Support
Next Business Day Delivery Hardware Support, PS12000-L000M, 1 Year
#HNBDS1Y-PS12000-L000M
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L000M, 3 Year
#HNBDS3Y-PS12000-L000M
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L000M, 5 Year
#HNBDS5Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) Next Business Day Delivery Hardware Support
Next Business Day Delivery Hardware Support, PS12000-L500M, 1 Year
#HNBDS1Y-PS12000-L500M
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L500M, 3 Year
#HNBDS3Y-PS12000-L500M
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L500M, 5 Year
#HNBDS5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) Next Business Day Delivery Hardware Support
Next Business Day Delivery Hardware Support, PS12000-L001G, 1 Year
#HNBDS1Y-PS12000-L001G
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L001G, 3 Year
#HNBDS3Y-PS12000-L001G
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L001G, 5 Year
#HNBDS5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) Next Business Day Delivery Hardware Support
Next Business Day Delivery Hardware Support, PS12000-L00NL, 1 Year
#HNBDS1Y-PS12000-L00NL
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L00NL, 3 Year
#HNBDS3Y-PS12000-L00NL
Please Call for Pricing!
Next Business Day Delivery Hardware Support, PS12000-L00NL, 5 Year
#HNBDS5Y-PS12000-L00NL
Please Call for Pricing!
PacketShaper 12000 (PS12000-L000M) Next Business Day Delivery Hardware Support w/tech
Next Business Day Delivery Hardware Support w/tech, PS12000-L000M, 1 Year
#HNBDTS1Y-PS12000-L000M
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L000M, 3 Year
#HNBDTS3Y-PS12000-L000M
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L000M, 5 Year
#HNBDTS5Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) Next Business Day Delivery Hardware Support w/tech
Next Business Day Delivery Hardware Support w/tech, PS12000-L500M, 1 Year
#HNBDTS1Y-PS12000-L500M
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L500M, 3 Year
#HNBDTS3Y-PS12000-L500M
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L500M, 5 Year
#HNBDTS5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) Next Business Day Delivery Hardware Support w/tech
Next Business Day Delivery Hardware Support w/tech, PS12000-L001G, 1 Year
#HNBDTS1Y-PS12000-L001G
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L001G, 3 Year
#HNBDTS3Y-PS12000-L001G
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L001G, 5 Year
#HNBDTS5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) Next Business Day Delivery Hardware Support w/tech
Next Business Day Delivery Hardware Support w/tech, PS12000-L00NL, 1 Year
#HNBDTS1Y-PS12000-L00NL
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L00NL, 3 Year
#HNBDTS3Y-PS12000-L00NL
Please Call for Pricing!
Next Business Day Delivery Hardware Support w/tech, PS12000-L00NL, 5 Year
#HNBDTS5Y-PS12000-L00NL
Please Call for Pricing!
PacketShaper 12000 (PS12000-L000M) 24x7x4 Hardware Support
24x7x4 Hardware Support, PS12000-L000M, 1 Year
#H244S1Y-PS12000-L000M
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L000M, 3 Year
#H244S3Y-PS12000-L000M
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L000M, 5 Year
#H244S5Y-PS12000-L000M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L500M) 24x7x4 Hardware Support
24x7x4 Hardware Support, PS12000-L500M, 1 Year
#H244S1Y-PS12000-L500M
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L500M, 3 Year
#H244S3Y-PS12000-L500M
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L500M, 5 Year
#H244S5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) 24x7x4 Hardware Support
24x7x4 Hardware Support, PS12000-L001G, 1 Year
#H244S1Y-PS12000-L001G
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L001G, 3 Year
#H244S3Y-PS12000-L001G
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L001G, 5 Year
#H244S5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) 24x7x4 Hardware Support
24x7x4 Hardware Support, PS12000-L00NL, 1 Year
#H244S1Y-PS12000-L00NL
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L00NL, 3 Year
#H244S3Y-PS12000-L00NL
Please Call for Pricing!
24x7x4 Hardware Support, PS12000-L00NL, 5 Year
#H244S5Y-PS12000-L00NL
Please Call for Pricing!
Blue Coat PacketShaper 12000 24x7x4 Hardware Support w/tech
24x7x4 Hardware Support w/tech, PS12000-L000M, 1 Year
#H244TS1Y-PS12000-L000M
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L000M, 3 Year
#H244TS3Y-PS12000-L000M
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L000M, 5 Year
#H244TS5Y-PS12000-L000M
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L500M, 1 Year
#H244TS1Y-PS12000-L500M
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L500M, 3 Year
#H244TS3Y-PS12000-L500M
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L500M, 5 Year
#H244TS5Y-PS12000-L500M
Please Call for Pricing!
PacketShaper 12000 (PS12000-L001G) 24x7x4 Hardware Support w/tech
24x7x4 Hardware Support w/tech, PS12000-L001G, 1 Year
#H244TS1Y-PS12000-L001G
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L001G, 3 Year
#H244TS3Y-PS12000-L001G
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L001G, 5 Year
#H244TS5Y-PS12000-L001G
Please Call for Pricing!
PacketShaper 12000 (PS12000-L00NL) 24x7x4 Hardware Support w/tech
24x7x4 Hardware Support w/tech, PS12000-L00NL, 1 Year
#H244TS1Y-PS12000-L00NL
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L00NL, 3 Year
#H244TS3Y-PS12000-L00NL
Please Call for Pricing!
24x7x4 Hardware Support w/tech, PS12000-L00NL, 5 Year
#H244TS5Y-PS12000-L00NL
Please Call for Pricing!