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Blue Coat Intelligence Center Support
Provide Centralized Configuration and Policy Management

BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:

*Optional onsite technician to install the replacement hardware at your location (available on selected packages)

Click here to learn more about the new BlueTouch Service Options!

Blue Coat Products
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork for 1 device
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork for 1 device, 1YR
#SL131Y-IC-RPTFW-1
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Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork for 1 device, 3YR
#SL133Y-IC-RPTFW-1
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Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork for 1 device, 5YR
#SL135Y-IC-RPTFW-1
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Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 5 devices
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 5 devices, 1YR
#SL131Y-IC-RPTFWU-5
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 5 devices, 3YR
#SL133Y-IC-RPTFWU-5
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 5 devices, 5YR
#SL135Y-IC-RPTFWU-5
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 20 devices
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 20 devices, 1YR
#SL131Y-IC-RPTFWU-20
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 20 devices, 3YR
#SL133Y-IC-RPTFWU-20
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 20 devices, 5YR
#SL135Y-IC-RPTFWU-20
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 100 devices
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 100 devices, 1YR
#SL131Y-IC-RPTFWU-100
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 100 devices, 3YR
#SL133Y-IC-RPTFWU-100
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 100 devices, 5YR
#SL135Y-IC-RPTFWU-100
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 500 devices
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 500 devices, 1YR
#SL131Y-IC-RPTFWU-500
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 500 devices, 3YR
#SL133Y-IC-RPTFWU-500
Please Call for Pricing!
Support, 24x7 L1-L3 Software Only, IntelligenceCenter FrameWork upgrade additional 500 devices, 5YR
#SL135Y-IC-RPTFWU-500
Please Call for Pricing!
Direct Support, 24x7 L1-3 Software Only, IntelligenceCenter FrameWork upgrade additional DataCollector
Direct Support, 24x7 L1-3 Software Only, IntelligenceCenter FrameWork upgrade additional DataCollector, 1 YR
#SL131Y-IC-RPTFWU-DC
Please Call for Pricing!
Direct Support, 24x7 L1-3 Software Only, IntelligenceCenter FrameWork upgrade additional DataCollector, 3 YR
#SL133Y-IC-RPTFWU-DC
Please Call for Pricing!
Direct Support, 24x7 L1-3 Software Only, IntelligenceCenter FrameWork upgrade additional DataCollector, 5 YR
#SL135Y-IC-RPTFWU-DC
Please Call for Pricing!