Blue Coat AV1400 Appliance BlueTouch Support
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
| Blue Coat Products | ||
|---|---|---|
| Blue Coat BlueTouch 24x7 Software Standard Support | ||
| Standard Support, 24X7 L1-L3 Software Only, 1 Year, AV1400-A | #SL131Y-AV1400-A List Price: $4,680.00 |
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| Standard Support, 24X7 L1-L3 Software Only, 2 Year, AV1400-A | #SL132Y-AV1400-A List Price: $8,890.00 |
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| Standard Support, 24X7 L1-L3 Software Only, 3 Year, AV1400-A | #SL133Y-AV1400-A List Price: $12,635.00 |
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| Standard Support, 24X7 L1-L3 Software Only, 4 Year, AV1400-A | #SL134Y-AV1400-A List Price: $15,910.00 |
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| Standard Support, 24X7 L1-L3 Software Only, 5 Year, AV1400-A | #SL135Y-AV1400-A List Price: $18,720.00 |
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| Blue Coat BlueTouch 24x7x4 Hardware Standard Support | ||
| 24X7X4, Standard Support, Hardware Only, 1 Year, AV1400-A | #H244S1Y-AV1400-A List Price: $4,290.00 |
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| 24X7X4, Standard Support, Hardware Only, 2 Year, AV1400-A | #H244S2Y-AV1400-A List Price: $8,150.00 |
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| 24X7X4, Standard Support, Hardware Only, 3 Year, AV1400-A | #H244S3Y-AV1400-A List Price: $11,585.00 |
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| 24X7X4, Standard Support, Hardware Only, 4 Year, AV1400-A | #H244S4Y-AV1400-A List Price: $14,585.00 |
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| 24X7X4, Standard Support, Hardware Only, 5 Year, AV1400-A | #H244S5Y-AV1400-A List Price: $17,160.00 |
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| Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical | ||
| 24X7X4, Standard Support, Hardware w/tech, 1 Year, AV1400-A | #H244TS1Y-AV1400-A List Price: $5,070.00 |
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| 24X7X4, Standard Support, Hardware w/tech, 2 Year, AV1400-A | #H244TS2Y-AV1400-A List Price: $9,635.00 |
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| 24X7X4, Standard Support, Hardware w/tech, 3 Year, AV1400-A | #H244TS3Y-AV1400-A List Price: $13,690.00 |
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| 24X7X4, Standard Support, Hardware w/tech, 4 Year, AV1400-A | #H244TS4Y-AV1400-A List Price: $17,420.00 |
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| 24X7X4, Standard Support, Hardware w/tech, 5 Year, AV1400-A | #H244TS5Y-AV1400-A List Price: $20,280.00 |
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| Blue Coat BlueTouch 9x5x4 Hardware Standard Support | ||
| 9X5X4, Standard Support, Hardware Only, 1 Year, AV1400-A | #H954S1Y-AV1400-A List Price: $3,120.00 |
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| 9X5X4, Standard Support, Hardware Only, 2 Year, AV1400-A | #H954S2Y-AV1400-A List Price: $5,930.00 |
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| 9X5X4, Standard Support, Hardware Only, 3 Year, AV1400-A | #H954S3Y-AV1400-A List Price: $8,425.00 |
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| 9X5X4, Standard Support, Hardware Only, 4 Year, AV1400-A | #H954S4Y-AV1400-A List Price: $10,610.00 |
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| 9X5X4, Standard Support, Hardware Only, 5 Year, AV1400-A | #H954S5Y-AV1400-A List Price: $12,480.00 |
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| Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical | ||
| 9X5X4, Standard Support, Hardware w/tech, 1 Year, AV1400-A | #H954TS1Y-AV1400-A List Price: $3,900.00 |
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| 9X5X4, Standard Support, Hardware w/tech, 2 Year, AV1400-A | #H954TS2Y-AV1400-A List Price: $7,410.00 |
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| 9X5X4, Standard Support, Hardware w/tech, 3 Year, AV1400-A | #H954TS3Y-AV1400-A List Price: $10,530.00 |
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| 9X5X4, Standard Support, Hardware w/tech, 4 Year, AV1400-A | #H954TS4Y-AV1400-A List Price: $13,260.00 |
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| 9X5X4, Standard Support, Hardware w/tech, 5 Year, AV1400-A | #H954TS5Y-AV1400-A List Price: $15,600.00 |
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| Blue Coat BlueTouch Next Business Day Hardware Standard Support | ||
| Next Business Day, Standard Support, Hardware Only, 1 Year, AV1400-A | #HNBDS1Y-AV1400-A List Price: $1,950.00 |
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| Next Business Day, Standard Support, Hardware Only, 2 Year, AV1400-A | #HNBDS2Y-AV1400-A List Price: $3,705.00 |
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| Next Business Day, Standard Support, Hardware Only, 3 Year, AV1400-A | #HNBDS3Y-AV1400-A List Price: $5,265.00 |
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| Next Business Day, Standard Support, Hardware Only, 4 Year, AV1400-A | #HNBDS4Y-AV1400-A List Price: $6,630.00 |
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| Next Business Day, Standard Support, Hardware Only, 5 Year, AV1400-A | #HNBDS5Y-AV1400-A List Price: $7,800.00 |
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| Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical | ||
| Next Business Day, Standard Support, Hardware w/tech, 1 Year, AV1400-A | #HNBDTS1Y-AV1400-A List Price: $2,730.00 |
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| Next Business Day, Standard Support, Hardware w/tech, 2 Year, AV1400-A | #HNBDTS2Y-AV1400-A List Price: $5,185.00 |
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| Next Business Day, Standard Support, Hardware w/tech, 3 Year, AV1400-A | #HNBDTS3Y-AV1400-A List Price: $7,370.00 |
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| Next Business Day, Standard Support, Hardware w/tech, 4 Year, AV1400-A | #HNBDTS4Y-AV1400-A List Price: $9,280.00 |
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| Next Business Day, Standard Support, Hardware w/tech, 5 Year, AV1400-A | #HNBDTS5Y-AV1400-A List Price: $10,920.00 |
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| Blue Coat BlueTouch Return to Factory Hardware Standard Support | ||
| Return to Factory, Standard Support, Hardware Only, 1 Year, AV1400-A | #HRTFS1Y-AV1400-A List Price: $390.00 |
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| Return to Factory, Standard Support, Hardware Only, 2 Year, AV1400-A | #HRTFS2Y-AV1400-A List Price: $740.00 |
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| Return to Factory, Standard Support, Hardware Only, 3 Year, AV1400-A | #HRTFS3Y-AV1400-A List Price: $1,055.00 |
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| Return to Factory, Standard Support, Hardware Only, 4 Year, AV1400-A | #HRTFS4Y-AV1400-A List Price: $1,325.00 |
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| Return to Factory, Standard Support, Hardware Only, 5 Year, AV1400-A | #HRTFS5Y-AV1400-A List Price: $1,560.00 |
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| Blue Coat BlueTouch Same Day Ship Hardware Standard Support | ||
| Same Day Ship, Standard Support, Hardware Only, 1 Year, AV1400-A | #HSDSS1Y-AV1400-A List Price: $1,170.00 |
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| Same Day Ship, Standard Support, Hardware Only, 2 Year, AV1400-A | #HSDSS2Y-AV1400-A List Price: $2,225.00 |
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| Same Day Ship, Standard Support, Hardware Only, 3 Year, AV1400-A | #HSDSS3Y-AV1400-A List Price: $3,160.00 |
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| Same Day Ship, Standard Support, Hardware Only, 4 Year, AV1400-A | #HSDSS4Y-AV1400-A List Price: $3,980.00 |
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| Same Day Ship, Standard Support, Hardware Only, 5 Year, AV1400-A | #HSDSS5Y-AV1400-A List Price: $4,680.00 |
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