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Blue Coat AV1200 Appliance BlueTouch Support

BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:

*Optional onsite technician to install the replacement hardware at your location (available on selected packages)

Click here to learn more about the new BlueTouch Service Options!

Blue Coat Products
Blue Coat BlueTouch 24x7 Software Standard Support
Standard Support, 24X7 L1-L3 Software Only, 1 Year, AV1200-A
#SL131Y-AV1200-A
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Standard Support, 24X7 L1-L3 Software Only, 3 Year, AV1200-A
#SL133Y-AV1200-A
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Standard Support, 24X7 L1-L3 Software Only, 5 Year, AV1200-A
#SL135Y-AV1200-A
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Blue Coat BlueTouch 24x7x4 Hardware Standard Support
24X7X4, Standard Support, Hardware Only, 1 Year, AV1200-A
#H244S1Y-AV1200-A
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24X7X4, Standard Support, Hardware Only, 3 Year, AV1200-A
#H244S3Y-AV1200-A
Please Call for Pricing!
24X7X4, Standard Support, Hardware Only, 5 Year, AV1200-A
#H244S5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical
24X7X4, Standard Support, Hardware w/tech, 1 Year, AV1200-A
#H244TS1Y-AV1200-A
Please Call for Pricing!
24X7X4, Standard Support, Hardware w/tech, 3 Year, AV1200-A
#H244TS3Y-AV1200-A
Please Call for Pricing!
24X7X4, Standard Support, Hardware w/tech, 5 Year, AV1200-A
#H244TS5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch 9x5x4 Hardware Standard Support
9X5X4, Standard Support, Hardware Only, 1 Year, AV1200-A
#H954S1Y-AV1200-A
Please Call for Pricing!
9X5X4, Standard Support, Hardware Only, 3 Year, AV1200-A
#H954S3Y-AV1200-A
Please Call for Pricing!
9X5X4, Standard Support, Hardware Only, 5 Year, AV1200-A
#H954S5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical
9X5X4, Standard Support, Hardware w/tech, 1 Year, AV1200-A
#H954TS1Y-AV1200-A
Please Call for Pricing!
9X5X4, Standard Support, Hardware w/tech, 3 Year, AV1200-A
#H954TS3Y-AV1200-A
Please Call for Pricing!
9X5X4, Standard Support, Hardware w/tech, 5 Year, AV1200-A
#H954TS5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch Next Business Day Hardware Standard Support
Next Business Day, Standard Support, Hardware Only, 1 Year, AV1200-A
#HNBDS1Y-AV1200-A
Please Call for Pricing!
Next Business Day, Standard Support, Hardware Only, 3 Year, AV1200-A
#HNBDS3Y-AV1200-A
Please Call for Pricing!
Next Business Day, Standard Support, Hardware Only, 5 Year, AV1200-A
#HNBDS5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical
Next Business Day, Standard Support, Hardware w/tech, 1 Year, AV1200-A
#HNBDTS1Y-AV1200-A
Please Call for Pricing!
Next Business Day, Standard Support, Hardware w/tech, 3 Year, AV1200-A
#HNBDTS3Y-AV1200-A
Please Call for Pricing!
Next Business Day, Standard Support, Hardware w/tech, 5 Year, AV1200-A
#HNBDTS5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch Return to Factory Hardware Standard Support
Return to Factory, Standard Support, Hardware Only, 1 Year, AV1200-A
#HRTFS1Y-AV1200-A
Please Call for Pricing!
Return to Factory, Standard Support, Hardware Only, 3 Year, AV1200-A
#HRTFS3Y-AV1200-A
Please Call for Pricing!
Return to Factory, Standard Support, Hardware Only, 5 Year, AV1200-A
#HRTFS5Y-AV1200-A
Please Call for Pricing!
Blue Coat BlueTouch Same Day Ship Hardware Standard Support
Same Day Ship, Standard Support, Hardware Only, 1 Year, AV1200-A
#HSDSS1Y-AV1200-A
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Same Day Ship, Standard Support, Hardware Only, 3 Year, AV1200-A
#HSDSS3Y-AV1200-A
Please Call for Pricing!
Same Day Ship, Standard Support, Hardware Only, 5 Year, AV1200-A
#HSDSS5Y-AV1200-A
Please Call for Pricing!