Blue Coat AV1200 Appliance BlueTouch Support
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
| Blue Coat Products | ||
|---|---|---|
| Blue Coat BlueTouch 24x7 Software Standard Support | ||
| Standard Support, 24X7 L1-L3 Software Only, 1 Year, AV1200-A | #SL131Y-AV1200-A List Price: $2,220.00 |
|
| Standard Support, 24X7 L1-L3 Software Only, 2 Year, AV1200-A | #SL132Y-AV1200-A List Price: $4,220.00 |
|
| Standard Support, 24X7 L1-L3 Software Only, 3 Year, AV1200-A | #SL133Y-AV1200-A List Price: $5,995.00 |
|
| Standard Support, 24X7 L1-L3 Software Only, 4 Year, AV1200-A | #SL134Y-AV1200-A List Price: $7,550.00 |
|
| Standard Support, 24X7 L1-L3 Software Only, 5 Year, AV1200-A | #SL135Y-AV1200-A List Price: $8,880.00 |
|
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support | ||
| 24X7X4, Standard Support, Hardware Only, 1 Year, AV1200-A | #H244S1Y-AV1200-A List Price: $2,035.00 |
|
| 24X7X4, Standard Support, Hardware Only, 2 Year, AV1200-A | #H244S2Y-AV1200-A List Price: $3,865.00 |
|
| 24X7X4, Standard Support, Hardware Only, 3 Year, AV1200-A | #H244S3Y-AV1200-A List Price: $5,495.00 |
|
| 24X7X4, Standard Support, Hardware Only, 4 Year, AV1200-A | #H244S4Y-AV1200-A List Price: $6,920.00 |
|
| 24X7X4, Standard Support, Hardware Only, 5 Year, AV1200-A | #H244S5Y-AV1200-A List Price: $8,140.00 |
|
| Blue Coat BlueTouch 24x7x4 Hardware Standard Support with Technical | ||
| 24X7X4, Standard Support, Hardware w/tech, 1 Year, AV1200-A | #H244TS1Y-AV1200-A List Price: $2,405.00 |
|
| 24X7X4, Standard Support, Hardware w/tech, 2 Year, AV1200-A | #H244TS2Y-AV1200-A List Price: $4,570.00 |
|
| 24X7X4, Standard Support, Hardware w/tech, 3 Year, AV1200-A | #H244TS3Y-AV1200-A List Price: $6,495.00 |
|
| 24X7X4, Standard Support, Hardware w/tech, 4 Year, AV1200-A | #H244TS4Y-AV1200-A List Price: $8,175.00 |
|
| 24X7X4, Standard Support, Hardware w/tech, 5 Year, AV1200-A | #H244TS5Y-AV1200-A List Price: $9,620.00 |
|
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support | ||
| 9X5X4, Standard Support, Hardware Only, 1 Year, AV1200-A | #H954S1Y-AV1200-A List Price: $1,480.00 |
|
| 9X5X4, Standard Support, Hardware Only, 2 Year, AV1200-A | #H954S2Y-AV1200-A List Price: $2,810.00 |
|
| 9X5X4, Standard Support, Hardware Only, 3 Year, AV1200-A | #H954S3Y-AV1200-A List Price: $3,995.00 |
|
| 9X5X4, Standard Support, Hardware Only, 4 Year, AV1200-A | #H954S4Y-AV1200-A List Price: $5,030.00 |
|
| 9X5X4, Standard Support, Hardware Only, 5 Year, AV1200-A | #H954S5Y-AV1200-A List Price: $5,920.00 |
|
| Blue Coat BlueTouch 9x5x4 Hardware Standard Support with Technical | ||
| 9X5X4, Standard Support, Hardware w/tech, 1 Year, AV1200-A | #H954TS1Y-AV1200-A List Price: $1,850.00 |
|
| 9X5X4, Standard Support, Hardware w/tech, 2 Year, AV1200-A | #H954TS2Y-AV1200-A List Price: $3,515.00 |
|
| 9X5X4, Standard Support, Hardware w/tech, 3 Year, AV1200-A | #H954TS3Y-AV1200-A List Price: $4,995.00 |
|
| 9X5X4, Standard Support, Hardware w/tech, 4 Year, AV1200-A | #H954TS4Y-AV1200-A List Price: $6,290.00 |
|
| 9X5X4, Standard Support, Hardware w/tech, 5 Year, AV1200-A | #H954TS5Y-AV1200-A List Price: $7,400.00 |
|
| Blue Coat BlueTouch Next Business Day Hardware Standard Support | ||
| Next Business Day, Standard Support, Hardware Only, 1 Year, AV1200-A | #HNBDS1Y-AV1200-A List Price: $925.00 |
|
| Next Business Day, Standard Support, Hardware Only, 2 Year, AV1200-A | #HNBDS2Y-AV1200-A List Price: $1,760.00 |
|
| Next Business Day, Standard Support, Hardware Only, 3 Year, AV1200-A | #HNBDS3Y-AV1200-A List Price: $2,500.00 |
|
| Next Business Day, Standard Support, Hardware Only, 4 Year, AV1200-A | #HNBDS4Y-AV1200-A List Price: $3,145.00 |
|
| Next Business Day, Standard Support, Hardware Only, 5 Year, AV1200-A | #HNBDS5Y-AV1200-A List Price: $3,700.00 |
|
| Blue Coat BlueTouch Next Business Day Hardware Standard Support with Technical | ||
| Next Business Day, Standard Support, Hardware w/tech, 1 Year, AV1200-A | #HNBDTS1Y-AV1200-A List Price: $1,295.00 |
|
| Next Business Day, Standard Support, Hardware w/tech, 2 Year, AV1200-A | #HNBDTS2Y-AV1200-A List Price: $2,460.00 |
|
| Next Business Day, Standard Support, Hardware w/tech, 3 Year, AV1200-A | #HNBDTS3Y-AV1200-A List Price: $3,495.00 |
|
| Next Business Day, Standard Support, Hardware w/tech, 4 Year, AV1200-A | #HNBDTS4Y-AV1200-A List Price: $4,405.00 |
|
| Next Business Day, Standard Support, Hardware w/tech, 5 Year, AV1200-A | #HNBDTS5Y-AV1200-A List Price: $5,180.00 |
|
| Blue Coat BlueTouch Return to Factory Hardware Standard Support | ||
| Return to Factory, Standard Support, Hardware Only, 1 Year, AV1200-A | #HRTFS1Y-AV1200-A List Price: $185.00 |
|
| Return to Factory, Standard Support, Hardware Only, 2 Year, AV1200-A | #HRTFS2Y-AV1200-A List Price: $350.00 |
|
| Return to Factory, Standard Support, Hardware Only, 3 Year, AV1200-A | #HRTFS3Y-AV1200-A List Price: $500.00 |
|
| Return to Factory, Standard Support, Hardware Only, 4 Year, AV1200-A | #HRTFS4Y-AV1200-A List Price: $630.00 |
|
| Return to Factory, Standard Support, Hardware Only, 5 Year, AV1200-A | #HRTFS5Y-AV1200-A List Price: $740.00 |
|
| Blue Coat BlueTouch Same Day Ship Hardware Standard Support | ||
| Same Day Ship, Standard Support, Hardware Only, 1 Year, AV1200-A | #HSDSS1Y-AV1200-A List Price: $555.00 |
|
| Same Day Ship, Standard Support, Hardware Only, 2 Year, AV1200-A | #HSDSS2Y-AV1200-A List Price: $1,055.00 |
|
| Same Day Ship, Standard Support, Hardware Only, 3 Year, AV1200-A | #HSDSS3Y-AV1200-A List Price: $1,500.00 |
|
| Same Day Ship, Standard Support, Hardware Only, 4 Year, AV1200-A | #HSDSS4Y-AV1200-A List Price: $1,885.00 |
|
| Same Day Ship, Standard Support, Hardware Only, 5 Year, AV1200-A | #HSDSS5Y-AV1200-A List Price: $2,220.00 |
|